1
00:00:20,810 --> 00:00:24,700
>> This is the source,
Our Way incorporated,

2
00:00:24,700 --> 00:00:26,940
the source of excellence today,

3
00:00:26,940 --> 00:00:29,710
the source of
innovation tomorrow.

4
00:00:29,710 --> 00:00:33,360
Inside this
200,000-plus-square-foot facility,

5
00:00:33,360 --> 00:00:36,675
just outside Atlanta is
a unique manufacturer.

6
00:00:36,675 --> 00:00:38,540
A manufacturer capable of

7
00:00:38,540 --> 00:00:41,080
producing the highest
quality components,

8
00:00:41,080 --> 00:00:43,380
including more than 100,000

9
00:00:43,380 --> 00:00:45,340
remanufactured air
conditioning and

10
00:00:45,340 --> 00:00:47,920
refrigeration
compressors every year.

11
00:00:47,920 --> 00:00:50,780
A manufacturer that's
not content with just

12
00:00:50,780 --> 00:00:53,460
keeping up with its
industry's quality standards,

13
00:00:53,460 --> 00:00:55,440
but that consistently raises

14
00:00:55,440 --> 00:00:58,405
its sights to new
levels of excellence.

15
00:00:58,405 --> 00:01:01,040
Our Way has invested
millions of dollars

16
00:01:01,040 --> 00:01:03,600
in our plan, in our processes,

17
00:01:03,600 --> 00:01:05,440
and in our people to

18
00:01:05,440 --> 00:01:07,480
make sure the products
we build reach

19
00:01:07,480 --> 00:01:08,640
the highest levels of

20
00:01:08,640 --> 00:01:12,360
efficiency, reliability,
and quality.

21
00:01:12,360 --> 00:01:14,580
We're not a simple job shop.

22
00:01:14,580 --> 00:01:17,120
We're a sophisticated
manufacturer,

23
00:01:17,120 --> 00:01:19,600
blending state-of-the-art
technologies and

24
00:01:19,600 --> 00:01:23,175
equipment with a skilled,
motivated workforce.

25
00:01:23,175 --> 00:01:25,770
It's a combination of
excellence that has

26
00:01:25,770 --> 00:01:27,870
allowed us to
prosper, to become,

27
00:01:27,870 --> 00:01:29,350
among other accomplishments,

28
00:01:29,350 --> 00:01:31,270
the largest
independent compressor

29
00:01:31,270 --> 00:01:33,400
remanufacturer in the world.

30
00:01:33,400 --> 00:01:35,470
At Our Way, compressors

31
00:01:35,470 --> 00:01:37,710
aren't merely rebuilt
or reconditioned.

32
00:01:37,710 --> 00:01:40,870
They're not merely taken
apart and given a paint job.

33
00:01:40,870 --> 00:01:43,830
Instead, they're
completely disassembled

34
00:01:43,830 --> 00:01:45,725
right down to the crankcase.

35
00:01:45,725 --> 00:01:47,210
Then, using Our

36
00:01:47,210 --> 00:01:49,850
Way's sophisticated
manufacturing technologies

37
00:01:49,850 --> 00:01:52,550
and industry-leading
manufacturing processes,

38
00:01:52,550 --> 00:01:55,970
they're assembled to current
engineering specifications.

39
00:01:55,970 --> 00:01:58,110
That means failed compressors.

40
00:01:58,110 --> 00:02:00,405
Compressors 10 or 15 years old

41
00:02:00,405 --> 00:02:03,310
leave Our Way's
assembly line like new.

42
00:02:03,310 --> 00:02:05,930
In fact, they're often
better than new.

43
00:02:05,930 --> 00:02:08,490
And that's because
Our Way consistently

44
00:02:08,490 --> 00:02:11,730
updates our manufacturing
processes to keep pace with

45
00:02:11,730 --> 00:02:13,230
the equally constant design

46
00:02:13,230 --> 00:02:15,590
improvements original
equipment manufacturers

47
00:02:15,590 --> 00:02:17,395
incorporate into
their compressors

48
00:02:17,395 --> 00:02:19,955
hundreds of changes every year.

49
00:02:19,955 --> 00:02:22,960
Much of the specialized
equipment found throughout

50
00:02:22,960 --> 00:02:26,640
our operations has been designed
and fabricated in-house.

51
00:02:26,640 --> 00:02:28,860
Our Way engineers, for example,

52
00:02:28,860 --> 00:02:31,280
created this nine-stage
cleaning tunnel

53
00:02:31,280 --> 00:02:33,820
and nicknamed it
the Silver Bullet.

54
00:02:33,820 --> 00:02:37,900
The rest of our facility
echoes with the same advances,

55
00:02:37,900 --> 00:02:41,700
air gauging, high-speed
boring machines,

56
00:02:41,700 --> 00:02:44,190
automatic honing machines,

57
00:02:44,190 --> 00:02:47,760
and a fully automated electric
motor department where we

58
00:02:47,760 --> 00:02:49,120
manufacture the heart of

59
00:02:49,120 --> 00:02:51,540
the compressor, its
electric motor.

60
00:02:51,540 --> 00:02:54,540
Here you will find automatic
insulation cutters,

61
00:02:54,540 --> 00:02:57,240
and computer-controlled
coil winders,

62
00:02:57,240 --> 00:03:01,230
automated insertion, locking,
and lacing machines.

63
00:03:01,230 --> 00:03:04,020
It's the equipment
necessary to meet

64
00:03:04,020 --> 00:03:05,560
the precise tolerance demands

65
00:03:05,560 --> 00:03:07,420
of today's compressor industry.

66
00:03:07,420 --> 00:03:09,300
And it's the kind of equipment,

67
00:03:09,300 --> 00:03:11,460
the kind of capability you'd

68
00:03:11,460 --> 00:03:14,180
expect to find only
in an OEM plant,

69
00:03:14,180 --> 00:03:16,860
but it's here at Our Way.

70
00:03:16,860 --> 00:03:20,320
As important as sophisticated
manufacturing processes

71
00:03:20,320 --> 00:03:22,140
and equipment are
to our success,

72
00:03:22,140 --> 00:03:25,520
our comprehensive testing and
quality assurance programs

73
00:03:25,520 --> 00:03:27,280
are even more critical.

74
00:03:27,280 --> 00:03:29,400
It's here that Our Way adds

75
00:03:29,400 --> 00:03:31,855
even more value
for our customers.

76
00:03:31,855 --> 00:03:34,720
Our Way quality control
engineers perform

77
00:03:34,720 --> 00:03:37,680
random audits on our
compressors every day,

78
00:03:37,680 --> 00:03:39,800
and any compressor
returned under

79
00:03:39,800 --> 00:03:42,560
warranty gets special
diagnostic testing,

80
00:03:42,560 --> 00:03:43,980
the results of which are sent

81
00:03:43,980 --> 00:03:46,435
on to the original
manufacturers.

82
00:03:46,435 --> 00:03:48,440
To make sure our compressors

83
00:03:48,440 --> 00:03:50,180
operate effectively
in the field,

84
00:03:50,180 --> 00:03:51,695
not just in the lab,

85
00:03:51,695 --> 00:03:54,720
Our Way simulates actual
operating conditions

86
00:03:54,720 --> 00:03:57,560
and tests that study
pumping capacity flow.

87
00:03:57,560 --> 00:04:01,920
amp draw, oil pump
reversibility, even noise.

88
00:04:01,920 --> 00:04:05,570
All this attention has
not gone unnoticed.

89
00:04:05,570 --> 00:04:08,160
The underwriter's laboratory has

90
00:04:08,160 --> 00:04:10,600
awarded Our Way its
seal of approval,

91
00:04:10,600 --> 00:04:13,960
the industry's highest
testament to quality.

92
00:04:13,960 --> 00:04:16,960
We're among the leading
edge manufacturers in

93
00:04:16,960 --> 00:04:19,440
our industry to receive
such recognition.

94
00:04:19,440 --> 00:04:23,360
UL certification is an
objective third-party guarantee

95
00:04:23,360 --> 00:04:25,840
that the remanufactured
compressors we build

96
00:04:25,840 --> 00:04:26,820
have been tested to

97
00:04:26,820 --> 00:04:28,820
internationally
recognized standards of

98
00:04:28,820 --> 00:04:30,320
safety and have been found

99
00:04:30,320 --> 00:04:32,580
free of any foreseeable
risk of fire,

100
00:04:32,580 --> 00:04:36,160
electric shock, or other
potential safety hazard.

101
00:04:36,160 --> 00:04:39,460
The UL certification
is just one more piece

102
00:04:39,460 --> 00:04:42,480
of evidence that the
Our Way way is working.

103
00:04:42,480 --> 00:04:44,360
But what about tomorrow?

104
00:04:44,360 --> 00:04:47,940
What will keep Our Way at the
forefront of our industry?

105
00:04:47,940 --> 00:04:52,080
First, there's our most
respected resource, our people.

106
00:04:52,080 --> 00:04:56,220
More than 300 men and women
who understand manufacturing,

107
00:04:56,220 --> 00:05:00,505
who understand our industry,
who understand quality.

108
00:05:00,505 --> 00:05:04,120
Many Our Way managers started
out on the production line,

109
00:05:04,120 --> 00:05:06,200
so they know how to
make decisions that

110
00:05:06,200 --> 00:05:09,185
improve efficiency
and productivity.

111
00:05:09,185 --> 00:05:12,050
Our Way president and
Chief Executive Officer,

112
00:05:12,050 --> 00:05:15,230
Bobbie Bailey, is one of
these hands-on managers.

113
00:05:15,230 --> 00:05:16,630
And like other members of

114
00:05:16,630 --> 00:05:18,830
Our Way's management
and engineering teams,

115
00:05:18,830 --> 00:05:21,950
she spends much of her time
down on the production lines,

116
00:05:21,950 --> 00:05:24,010
helping make sure
the sophisticated,

117
00:05:24,010 --> 00:05:25,300
computerized equipment,

118
00:05:25,300 --> 00:05:27,170
and testing operations continue

119
00:05:27,170 --> 00:05:29,730
to turn out quality compressors.

120
00:05:29,730 --> 00:05:32,670
Our people do more than
perform functions.

121
00:05:32,670 --> 00:05:34,610
They solve problems.

122
00:05:34,610 --> 00:05:36,830
They'll continue to
provide customers

123
00:05:36,830 --> 00:05:39,290
with value beyond manufacturing.

124
00:05:39,290 --> 00:05:42,550
Substantial investments have
been made in inventories so

125
00:05:42,550 --> 00:05:44,230
the customers can
get the compressor

126
00:05:44,230 --> 00:05:46,210
they need when they need it,

127
00:05:46,210 --> 00:05:48,370
like a transportation
network that

128
00:05:48,370 --> 00:05:51,090
provides direct delivery
to our customers.

129
00:05:51,090 --> 00:05:53,530
We provide technical
support to assist

130
00:05:53,530 --> 00:05:56,270
customers in solving
application problems.

131
00:05:56,270 --> 00:05:58,510
Our Way regularly sponsors

132
00:05:58,510 --> 00:06:00,670
educational seminars
and plant tours

133
00:06:00,670 --> 00:06:02,310
for wholesaler product training,

134
00:06:02,310 --> 00:06:04,570
and customer service
engineers are assisted

135
00:06:04,570 --> 00:06:08,040
with training and compressor
operation and service.

136
00:06:08,040 --> 00:06:10,230
Investing in the future of

137
00:06:10,230 --> 00:06:11,845
the community and the industry,

138
00:06:11,845 --> 00:06:13,690
Our Way is a key source of

139
00:06:13,690 --> 00:06:16,590
hands-on training for
area technical schools.

140
00:06:16,590 --> 00:06:18,510
Air conditioning
and refrigeration

141
00:06:18,510 --> 00:06:20,030
mechanic students learn

142
00:06:20,030 --> 00:06:21,470
firsthand the function and

143
00:06:21,470 --> 00:06:23,960
the causes of failure
of compressors.

144
00:06:23,960 --> 00:06:27,550
There's one more example of
the Our Way success story,

145
00:06:27,550 --> 00:06:29,310
our close working relationship

146
00:06:29,310 --> 00:06:31,350
for 30 years with Copeland.

147
00:06:31,350 --> 00:06:33,190
In fact, it just might be

148
00:06:33,190 --> 00:06:35,830
the clearest example of
how Our Way's plant,

149
00:06:35,830 --> 00:06:38,010
processes, and people provide

150
00:06:38,010 --> 00:06:40,660
unmatched manufacturing
expertise.

151
00:06:40,660 --> 00:06:43,690
As a factory-authorized
remanufacturer,

152
00:06:43,690 --> 00:06:45,150
we have direct access to

153
00:06:45,150 --> 00:06:47,270
design modification data and

154
00:06:47,270 --> 00:06:49,790
a ready supply of
original parts.

155
00:06:49,790 --> 00:06:51,870
Those advantages, coupled with

156
00:06:51,870 --> 00:06:53,750
our own manufacturing
techniques,

157
00:06:53,750 --> 00:06:55,730
give us the capability to meet

158
00:06:55,730 --> 00:06:58,670
and often surpass OEM standards.

159
00:06:58,670 --> 00:07:00,570
But we know that ensuring

160
00:07:00,570 --> 00:07:03,330
quality manufacturing
must be a collaboration.

161
00:07:03,330 --> 00:07:06,050
Success depends on
shared commitment.

162
00:07:06,050 --> 00:07:08,405
So the strength of
our relationship with

163
00:07:08,405 --> 00:07:11,775
Copeland is critical to the
success of both companies.

164
00:07:11,775 --> 00:07:14,130
Our Way shares
Copeland's commitment

165
00:07:14,130 --> 00:07:15,870
to quality manufacturing.

166
00:07:15,870 --> 00:07:17,890
We've set our standards just as

167
00:07:17,890 --> 00:07:20,400
high as those of the
original manufacturer.

168
00:07:20,400 --> 00:07:23,010
Copeland expects our
compressors to meet

169
00:07:23,010 --> 00:07:26,330
their own certified
Copeland stringent demands.

170
00:07:26,330 --> 00:07:29,790
That's why every month, they
randomly pull our units off

171
00:07:29,790 --> 00:07:31,370
the production line and grade

172
00:07:31,370 --> 00:07:33,810
them against their
own specifications.

173
00:07:33,810 --> 00:07:36,960
Our Way's pacesetting
manufacturing process

174
00:07:36,960 --> 00:07:39,100
gives Copeland some
advantages too,

175
00:07:39,100 --> 00:07:42,600
particularly in assuring
OEM quality manufacturing

176
00:07:42,600 --> 00:07:45,285
and immediate delivery
of their products.

177
00:07:45,285 --> 00:07:47,450
To make sure our capabilities

178
00:07:47,450 --> 00:07:49,610
mirror those of the
original manufacturer,

179
00:07:49,610 --> 00:07:51,890
we've set up a separate
production line,

180
00:07:51,890 --> 00:07:54,865
a line specifically
created for Copeland,

181
00:07:54,865 --> 00:07:57,870
a line that incorporates
every one of the hundreds of

182
00:07:57,870 --> 00:07:59,825
engineering and
design modifications

183
00:07:59,825 --> 00:08:01,670
Copeland makes each year.

184
00:08:01,670 --> 00:08:03,810
That way, we know
our compressors

185
00:08:03,810 --> 00:08:06,230
are designed, built, tested,

186
00:08:06,230 --> 00:08:09,410
and delivered with the same
attention to quality and

187
00:08:09,410 --> 00:08:11,490
reliability that Copeland puts

188
00:08:11,490 --> 00:08:13,215
into its original equipment.

189
00:08:13,215 --> 00:08:14,760
Our Way is proud of

190
00:08:14,760 --> 00:08:16,835
our long-term relationship
with Copeland,

191
00:08:16,835 --> 00:08:18,270
and we're looking forward to

192
00:08:18,270 --> 00:08:21,845
even more shared success
stories in the future.

193
00:08:21,845 --> 00:08:24,900
So that's Our Way, dedicated

194
00:08:24,900 --> 00:08:26,800
to new levels of performance,

195
00:08:26,800 --> 00:08:30,340
dedicated to surpassing the
manufacturing capabilities

196
00:08:30,340 --> 00:08:32,330
of anyone in our industry.

197
00:08:32,330 --> 00:08:35,180
And that's why Our
Way will continue to

198
00:08:35,180 --> 00:08:39,940
be the source of quality
manufacturing capabilities,

199
00:08:39,940 --> 00:08:42,040
the source of value,

200
00:08:42,040 --> 00:08:44,565
the source of
excellence for today,

201
00:08:44,565 --> 00:08:48,540
and the source of
innovation for tomorrow.